Published price menus for unmeasured machines are fiction with a font. This page explains what exists instead: one flat visit fee, one written figure per job, parts on their own line — and a coupon that behaves.
Every job starts with a visit-and-verdict fee — one flat figure for every machine, every street and every day the shop runs, quoted plainly when you book. It buys the full diagnosis and the Half-Rule verdict: the fault named, the machine's worth weighed, the recommendation in writing. If the verdict says stop, this fee is the entire bill.
Why quote it on the phone rather than print it here? Because a number on a website ages badly and gets gamed worse — while a number said to you directly, before you commit to anything, stays honest and current. Thirty seconds on the phone gets you the exact figure with zero ambiguity.
When the verdict says repair, your figure gets written at the door — labor for your actual fault on your actual machine, not a menu guess. It doesn't move after work starts, and it exists on paper before a single panel comes off further or a single part gets ordered.
Components are itemized without exception: each one named, priced individually, and justified by the diagnosis that pointed at it. Nothing gets ordered ahead of your signature, and no round bundle-number ever swallows the breakdown — dissolving that particular fog is half the reason this shop exists.
The $20 comes off the repair you approve, one coupon per job. It never applies to the visit-and-verdict fee — that number stays honest precisely so the verdict can. Not stackable, no expiry games.
The $20 comes off any approved repair — attached automatically when you book online, honored identically when you mention it by phone. It never applies to the visit fee, and that exclusion is a feature: the fee funds the verdict, and the verdict must stay worth funding whether or not you buy the repair behind it.
Because honest repair prices don't exist before diagnosis — only guesses dressed as menus. The honest sequence is a flat fee quoted at booking, a real verdict, then a written figure for your specific fault. Every number you hear from this shop is real.
Never. One flat figure, quoted when you book, across every neighborhood and every working day.
Card, check or cash — settled once the repair has passed its test run, and not a minute earlier.
A written parts-and-labor warranty on the invoice itself. Should the identical fault resurface within its term, the follow-up costs you nothing.
No — and that's deliberate. The fee pays for unbiased advice; discounting it only when you buy the repair would quietly bias the advice. The coupon rewards repairs, never verdicts.
Tell us the machine, the symptom and — this matters here — roughly how old it is. The callback confirms a window, and the verdict at your door comes with the arithmetic attached.
Your figure goes in writing first, parts on their own signed line — and the $20 coupon comes off the total.
The flat visit fee — quoted when you book — is the whole bill, and it buys the verdict plus a straight word on what to buy instead.
The fee takes one phone call; the figure takes one visit. Both arrive plainly.